RoofHyve Copyright / Intellectual Property Policy
Owner / Publisher
RoofHyve Inc.
Product
RoofHyve
Effective Date
June 12, 2026
Last Updated
June 29, 2026
Audience
All RoofHyve users, roofing companies, customers, employees, sales reps, copyright owners, and rights holders
Applies To
Website, Roofer App/Roofer Portal, Customer Portal, Sales Rep Portal, uploaded content, templates, files, images, documents, and platform materials
1. Purpose
This Copyright / Intellectual Property Policy describes RoofHyve’s policies for platform content, user uploads, templates, trademarks, copyright complaints, counter-notices, and repeat infringement. This Policy supplements the Terms of Service and Acceptable Use Policy.
2. RoofHyve Intellectual Property
RoofHyve owns or licenses the Services, software, source code, object code, workflows, templates, interfaces, documentation, logos, trademarks, service marks, trade dress, and related materials. Users receive only the limited right to access and use the Services as permitted by the applicable agreement. No ownership rights are transferred.
3. Customer and User Content
Customers and users retain ownership of content they submit to the Services, such as files, images, proposals, project information, messages, and signatures, subject to any rights held by third parties. By submitting content, users grant RoofHyve a limited license to host, process, store, transmit, display, backup, and use that content to provide, secure, support, maintain, improve, and administer the Services.
4. User Responsibilities
Upload only content you own, are authorized to use, or have the right to submit.
Do not upload infringing, unlawful, confidential, malicious, or unauthorized content.
Do not remove or obscure copyright, trademark, proprietary, or attribution notices.
Do not use RoofHyve marks without written permission.
Do not copy, reverse engineer, scrape, reproduce, distribute, or create derivative works from RoofHyve materials except as allowed by agreement or law.
5. Copyright Complaints / DMCA Notices
If you believe content available through RoofHyve infringes your copyright, send a written notice containing the following information to the contact below:
A physical or electronic signature of the copyright owner or authorized agent.
Identification of the copyrighted work claimed to be infringed.
Identification of the allegedly infringing material and information reasonably sufficient to locate it.
Your name, mailing address, telephone number, and email address.
A statement that you have a good-faith belief that use of the material is not authorized by the owner, agent, or law.
A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner.
DMCA / Copyright Agent: RoofHyve Inc., Legal Department, 2146 Pine St, Redding, CA 96001; Email: copyright@roofhyve.com.
6. Counter-Notices
If you believe content was removed or disabled by mistake or misidentification, you may send a counter-notice including: your signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification, your name/address/phone/email, and consent to jurisdiction and service of process as required by applicable copyright law.
7. Repeat Infringers
RoofHyve may terminate or restrict accounts or access for users who repeatedly infringe intellectual property rights or violate this Policy.
7A. Account Deletion and IP-Related Records
An account deletion, access removal, or account closure request does not automatically remove content, documents, files, notices, counter-notices, audit records, infringement records, or other information that RoofHyve or a roofing company may need to retain for intellectual property enforcement, legal compliance, dispute resolution, fraud prevention, security, contract enforcement, or business recordkeeping purposes.
Where possible, RoofHyve may delete, anonymize, or restrict personal account profile information while preserving content records, rights-management records, and related evidence necessary to administer this Policy and protect the rights of RoofHyve, roofing companies, users, customers, and third parties.
8. Trademark Complaints
Trademark complaints may be submitted to the IP contact listed below. Include the trademark owner, registration information if applicable, the allegedly infringing use, and information sufficient for RoofHyve to investigate.
9. No Legal Determination
RoofHyve may remove, disable, restore, or decline to act on content in its discretion and as required by law. RoofHyve does not adjudicate intellectual property ownership disputes between users, customers, or third parties.
Contact Information
RoofHyve Inc.
Legal Mailing Address: 2146 Pine St, Redding, CA 96001
Legal Notices: legal@roofhyve.com
Copyright / IP Notices: copyright@roofhyve.com
Support: support@roofhyve.com